The Kasa camera is one of the most renowned security cameras with various remarkable features. This camera is the perfect security solution for the users. One of its features include two-way audio, through which you can communicate with the visitor. But, if the Kasa camera microphone not working, you cannot use this feature. So, when you face this issue, you must fix it effectively. There are several reasons that could be responsible for this problem. You must figure them out to resolve the matter properly.
If you are facing the Kasa camera not working issue, we’ve got you. We are here with this post to help users understand why Kasa camera microphone isn’t working. This post will guide you to fix the issues with the camera. You can find the complete causes for the camera in this post. Then, we will go over the methods you can use to fix the glitches.
Common Reasons For the Kasa Camera Microphone Not Working
You must know the reasons responsible for the Kasa camera not working. There are various causes for the microphone not working. Some common reasons are as follows:
- Improper power source
- Poor WiFi signal
- No WiFi connection
- Microphone off
- Internal glitches
These are some common factors responsible for the Kasa camera microphone not working. Further, we will cover the methods you can use to fix the issue.
How to Fix the Kasa Camera Microphone Not Working Issue?
Now that you know reasons for the microphone not working, you can eliminate it easily. The microphone is beneficial in communicating with any unwanted intruder. This helps in getting the point across as well as being away at a safe distance. That’s why you must fix the microphone not working issue. You can try the following methods to fix the issue:
Plug the Camera
- The camera requires a stable power source to function and for all the features to work.
- Thus, ensure to provide the camera with a proper power supply to function properly.
- Otherwise, the camera will not work and several issues will arise with the camera.
- You need to check the current power source of the camera and ensure it’s working.
- If not, you must plug the camera into another electrical outlet.
Connect to the WiFi
- To access the camera’s features, you must connect the camera to a proper WiFi.
- Without a steady WiFi connection, the camera will not function at all.
- Therefore, ensure to connect the Kasa camera to a good WiFi connection 24/7.
- If you are having trouble forming a connection, check and ensure the router is working.
- You can try rebooting, updating the firmware, or resetting the router to fix it.
- This should fix the Kasa camera microphone not working issue.
Reboot the Camera
- You can try power cycling the camera to fix the Kasa camera not working issue.
- The power cycle fixes any minor glitch and bug within the camera.
- To power cycle the camera, power it off and unplug it from the power source.
- After a few minutes, you can power the camera back on.
- Now, the issues you were facing with your camera should be gone.
Change Camera’s Position
- If the camera is having trouble connecting to the WiFi, check the location.
- When the camera is too far from the router, it has trouble detecting the network.
- Thus, ensure to install the Kasa camera inside the router’s range only.
- You can move the camera closer to the router now and then form a connection.
- Otherwise, you can also consider moving the router closer to the camera.
Ensure Microphone Settings are Enabled
- Check the settings of the Kasa camera and ensure the microphone is on.
- If the microphone is off from the app, clearly it will not function at all.
- Thus, you need to log into the user interface of the camera and enable it.
- From the settings, go to Privacy and Sensitivity and enable video and audio.
- This should fix the Kasa camera microphone not working issue.
Check for Any Physical Damage
- The microphone could be defective causing the Kasa camera microphone not working.
- Thus, you need to check the camera’s damages for any damages.
- Sometimes, due to rain, falling, or other factors the camera could get damaged.
- In this case, you need to replace the camera or the microphone.
Reset the Kasa Camera
- If none of these methods are working, you must reset the Kasa camera.
- The reset will fix all glitches and bugs within the camera.
- To begin with, locate the reset button on the camera.
- Now, press the reset button and hold it.
- After 15 seconds, you can let go of the button.
- The LED light on the camera should turn amber.
- This should fix the Kasa camera not working issue.
These are some effective methods you can use to fix the Kasa camera microphone not working issue. Now, the microphone should be working well. If there’s anything else you require assistance with, you can reach out to our team right now.
FAQs
Why is my Kasa camera not recording sound?
If the Kasa camera not recording sound isn’t working, check the settings. You need to check the Privacy and Sensitivity settings and ensure they are properly configured. Otherwise, this issue will persist. Also, ensure to plug the camera into a stable power source and connect to a proper WiFi connection.
How to set up the Kasa smart camera?
To set up the Kasa camera, you need to install the Kasa app on your smartphone. Through the app, you can log into your account, if you have one. Otherwise, you can create your account through the app. After logging in, you can add the camera to the app. Once the camera is added, you can configure the camera’s settings properly. You can follow the instructions given by the app to set up the Kasa camera.
Can you turn off the microphone on the Kasa camera?
Yes, you can turn off the microphone on your Kasa camera. All you need to do is log into the Kasa app. Now go to the app, select the device whose audio you want to turn off. Hereon, navigate to the Device Settings, then to Privacy and Sensitivity. After that, you need to select the Record Video Only option. Now, the camera will record video and not the audio.