Kasa is a renowned brand known for its smart home devices. Among the top devices of Kasa are the cameras and smart plugs. They are known for their top-quality functionality. These devices offer a variety of features that enhance their performance. But you can face issues with your Kasa devices too. For instance, if you are unable to access Kasa camera and plugs, don’t worry.
Such issues could arise due to various reasons. But it’s nothing to worry about, as you can easily fix these problems. Most of the time, such issues arise due to a fault on your end. There are numerous methods you can use to fix the unable to access smart plugs and camera issues.
If you are facing the Kasa camera not working, we’ve got you. We are here with this post to help users fix the Kasa camera not working and the smart plug not working. This post will cover the complete reasons and techniques you can use to fix the device’s glitches.
Why am I Unable to Access Smart Plugs and Kasa Cameras?
Before we proceed with the troubleshooting methods, let’s discuss the reasons. Figuring out the causes of the issue will make it easier to fix the issue. Some common causes are as follows:
- Improper power source
- No internet connection
- Router too far from the device
- Incorrect WiFi password
- Technical glitches
These are the common factors responsible for the Kasa cameras not working. Further, we will walk you through the troubleshooting methods.
Troubleshooting the Unable to Access Smart Plugs and Camera Issues
Now that you know the reasons for the Kasa camera not working, you can fix it easily. You can estimate the reason for your device from the above section. Some effective troubleshooting methods are as follows:
Verify the Power Source
- The Kasa camera and the smart plugs require a stable power source to work.
- Without a working power source, the camera and the plug will not work.
- Thus, ensure to provide a reliable power supply to both devices.
- Check the current electrical outlet and ensure it’s working properly.
- Otherwise, you must plug them into another power source.
Connect to the WiFi
- A common reason for the Kasa camera not working is the lack of a WiFi source.
- With the lack of a proper WiFi connection, both devices won’t work at all.
- Therefore, you must connect the camera and plug into a proper WiFi network.
- If the camera is having trouble connecting to the WiFi, check your router.
- You can try rebooting, updating the firmware, or resetting to fix the router.
Restart the Devices
- Ensure to try restarting the devices to fix the Kasa camera not working issue.
- The restart fixes all minor glitches and bugs within the devices.
- To restart the devices, power them off and unplug them from the power source.
- After some time, power the devices back on and the issue should be gone.
Change the Location
- Another reason the devices are having trouble connecting to the WiFi is the distance.
- If there’s too much distance between the devices, they will have trouble connecting.
- Thus, ensure to install the camera and the plug inside the router’s range.
- You can move the devices closer to the router now for a seamless connection.
- Moreover, you can consider moving the router closer to the devices to connect.
Use the Correct Password
- Ensure you are using the correct password while connecting the devices to the WiFi.
- You cannot form a connection if you use the incorrect password while connecting them.
- Another case could be, you have recently changed the password of the WiFi.
- In this situation, you need to reconnect the devices to the WiFi using the new password.
- Now, the unable to access smart plugs issue should be gone.
Reset the Camera
- If none of these methods are working, you must reset the devices.
- The reset will fix all glitches and bugs within the camera.
- To reset the camera, locate the Sync button.
- Now, press the sync button and hold it.
- After 15 seconds, the light should turn amber and you can release it.
- The reset is successful and all the factory default settings are back.
Reset the Smart Plug
- To reset the smart plug, locate the reset button on the camera.
- Now, press the reset button and hold it for 5 seconds, then release the button.
- The light on the plug should turn either amber or green.
- This indicates the reset is successful and you can set it up from scratch.
These are some effective methods you can use to fix the unable to access Kasa cameras and plug issue. Now, the cameras and smart plug should be working well. If there’s anything else you require assistance with, you can get in touch with our expert team whenever you want.
FAQs
Why is the Kasa smart plug not resetting?
If you are having trouble resetting your Kasa smart plug, you can try resetting it from the app. To reset the plug through the app, open the Kasa app. Now, if you aren’t logged in, log in using your account details. After that, go to the settings, and select the Remove Device option. Now, you can add the plug again and set it up correctly.
How to set up the Kasa camera?
To set up the Kasa camera, you must install the Kasa app on your smartphone. Through the app, you can set up the camera correctly. Just open the app, log into your account, or create one if you don’t have one. After that, add the camera to the app, connect it to the app, and set it up correctly.
How to fix the Kasa camera not working issues?
To fix the issues within the camera, ensure the camera has a stable power source. Without it, the camera will not work at all. Also, ensure to connect the camera to a strong WiFi internet connection. Otherwise, the camera will not work at all. You can also try resetting the Kasa camera to fix the camera’s glitches.